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PLEASE READ ALERT20200321.01 – REX EDGE Server Outage - [RESOLVED]

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SUBJECT:
REX EDGE Server Outage

TYPE:
ALERT

LEVEL:
EXTREME

DATE:
Saturday, March 21, 2020

EFFECTIVE DATE/TIME:
Saturday, March 21, 2020 @ 19 Z
END DATE/TIME:
Sunday, March 22, 2020 @ 06 Z

TOPIC:
Hello Everyone –

At this moment the REX EDGE servers are currently down.  This is due to the fact that our hosting firm is presently moving our servers to their new facility.

Unfortunately, we never received an alert to this move in advance.  

They have informed us that the server should be back up within 8 to 12 hours.

We will keep you advised when it is available.

We truly apologize for the inconvenience that this has caused.


SERVICES/PRODUCTS AFFECTED:
REX 5 – Environment Force
REX 5 – Sky Force 3D
REX 5 – Worldwide Airports HD
REX 4 – Texture Direct with Soft Clouds
REX 4 – Texture Direct
REX 4 – Weather Architect
REX 3 – Essentials + Overdrive
REX FS 2004
WX Advantage Radar
REX File Transfer Manager
REX Auto Updater

SERVICES/PRODUCTS NOT AFFECTED:

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The issue has been resolved.  All services have been stored.

Thank you for your patience during this time.

 

 

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