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PLEASE READ ALERT20200319.01 – Download file error - [RESOLVED]

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SUBJECT:
Download File Error Resolved

TYPE:
ALERT

LEVEL:
HIGH

DATE:
Thursday, March 19, 2020


TOPIC:
We experience an issue yesterday with our CDN in which they switched their security protocol.  This affected a couple of products in how we downloaded files from their site.

This issue has now been RESOLVED.

However, REX Worldwide Airports is still impacted by this event.  

The only area impacted is downloading Enhanced Airports.  The rest of the program works fine.

We are presently within the beta cycle test of Creative Update 2.0.  Once this testing cycle is complete, we will release that build which will include the fix for this product.

SERVICES/PRODUCTS AFFECTED:

  • REX File Transfer Manager - RESOLVED  
  • REX Auto Updater - RESOLVED
  • REX 5 - Worldwide Airports HD – NEEDS FIX

SERVICES/PRODUCTS NOT AFFECTED:

  • REX 5 – Environment Force
  • REX 5 – Sky Force 3D
  • REX 4 – Texture Direct
  • REX 4 – Texture Direct with Soft Clouds
  • REX 4 – Weather Architect
  • REX – Soft Clouds

ACTIONS

Download Manager Link:

Click to download and install the REX File Transfer Manager

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