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KNOWLEDGE BASE KB20190911.01 - MINI UI NOT SHOWING OR DLL.XML ERROR MESSAGE

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PRODUCT: 

REX 5 – Environment Force 

VERSIONS: 

Technical Update 2.0 
Technical Update 1.1 
Technical Update 1.0 
Release Build 

LEVEL: 

HIGH 

DATE: 

Wednesday, September 11, 2019 

ISSUE: 

Not seeing the mini ui when starting the simulator or receiving a dll.xml error message. 


SOLUTION: 

If you are not experiencing the mini ui within your simulator, please perform the following procedure: 

Step 1 - Please make sure your simulator and Environment Force are closed. 

Step 2 - Please uninstall Environment Force 

Step 3 - Please make a backup of the dll.xml file located in the {drive name}:\ProgramData\Lockheed Martin\Prepar3D v4 folder.  The delete the original.   

IMPORTANT: If you delete the original and you have other 3rd party add-ons that use the DLL.xml, they will no longer work.  You will need to restore your original DLL.xml file. 

Step 4 - Restart your sim and let it rebuild the dll.xml file. 

Step 5 - After the sim is started close it out. 

Step 6 - Re-install Environment Force, start it and register it. 

Step 7 - Start your simulator. 
 

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