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KNOWLEDGE BASE KB20190717.01 - AUTOMATION NOT CLEARING SHADERS

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KB20190717.01 - AUTOMATION NOT CLEARING SHADERS

PRODUCT:
REX 5 – Environment Force

VERSIONS:
Technical Update 2.0
Technical Update 1.1
Technical Update 1.0
Release

LEVEL:
Moderate

ISSUE DATE:
Wednesday, July 17, 2019


ISSUE:
It has been reported that Environment Force is not clearing the shaders after closing.  It has been confirmed this is a result of the user closing Environment Force in Automation Mode.

However, the shaders cache does get cleared if the users is in Manual Mode and closes Environment Force.


SOLUTION:
A temporary solution is to go back to Manual Mode and then close Environment Force.


ACTION:
Development is underway to fix the issue in Technical Update 2.1.

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