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noel7

RESOLVED Pick an Aircraft problem

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Hi

Just purchased REX Weather Advantage Radar and have the following problems

1. Have installed Radar in Flight 1 Mustang. When I select through Instruments all I get is a Black square.

2.  Aircraft Realair Turbo,  Realair B60 and Vertex DA62 are default installed in My Documents  Prepar3D v4 Add-ons and

    are not shown in available aircraft and nothing is achieved when i browse to folder where the aircraft installed.

3. PMDG 777 and 747 aircraft are installed with numerous versions of each aircraft. Does selecting 1 version  also apply

   the Radar gauge to all the versions of 777 and 747?

Any assistance/advice would be appreciated.

noel7

Noel Southam

tipstave7@gmail.com

 

 

 

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Hi

Build of P3D is version 4.5.

I have been able to resolve  items 1 and 3 above by a double reinstall.

That leaves item 2 only to be addressed.

Regards

noel7

Noel Southam

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Hi, please try locating the aircraft by searching the location as in the screenshot 

RADAR Library.jpg

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That is exactly what I did prior to posting!!

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Hi, could you please show me the directory the aircraft in question 

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C:\Users\Noel\Documents\Prepar3D v4 Add-ons

Untitled.thumb.jpg.4907cdcdc4e55a6f5d9adefbb0d32e49.jpg

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Thank you for the response but please pot a screen shot of when you chose the highlighted browser 

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"but please pot a screen shot of when you chose the highlighted browser" I don't understand what you mean.

Is this what you want?

 

Untitled.thumb.jpg.13ae4e8cd16dae307fee708d7d81e762.jpg

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H, thank you please try opening the path as shown in attached screenshot 
 

RADAR Library full path.jpg

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Thank you for your patience.  MILVIZ support specialists will review this topic shortly.

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rstough

With the greatest respect do you think that my original post on 18 July should have received 

some positive attention being nearly 3 weeks have past.

Surely I am not the only one that has experienced this problem.

noel7

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We apologize for the delay in resolution. The developer for the Radar has been advised of your issue and is working on a resolution. 

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Have you been able to use other aircraft from the Addons.xml system before? Or has this been a consistent issue?

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Hi Colin

Before installing  REX Weather Advantage Radar the aircraft   as above (Vertex DA62, Realair Turbo and Real air B60 all worked in P3D V4.5.

Since Weather install they still work in P3D but I am unable to install Weather into those aircraft as described above.

noel7

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Well another week has gone by since last response by REX. Great service - NOT. 

Exactly 4 weeks today since I first reported problem and all I have received is issue has been acknowledged.

I find it hard to believe that no-one has attempted to install this product in Realair (turbo and B60) or Vertex DA62.

If you can't fix the problem just refund my money.

Am I pissed off ? YOU BETTER BELIEVE IT

Noel Southam

noel7

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We understand completely your frustration in this matter, contacting Miviz support ASAP.

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Further:

My apologies to anyone who was offended  by my previous remarks and language.

It was rightly called frustration and I will tone down my comments in future.

Noel Southam

noel7

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Noel I have sent you a personal email please let me know if you have received it.

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This item has been resolved.

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