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RESOLVED Product reactivation

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Good afternoon, two days ago send a ticekt for the reactivation of my product, send a message on facebook mesenger and I still do not have an answer
my email is dfr_34@hotmail.com
my order number is:

Invoice Number :#IN024082

Order Reference : TLXOUWJNI

REX 4 - Texture Direct Enhanced
Edition

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Hi,

Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com

Please provide a link to this post in your email.  

Thank you for your patience as we try to help you resolve this.

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This support topic is currently being handled via our support ticketing system.

This topic is temporarily locked until the support ticket is resolved.

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