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Asheroo

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Didn't solve it for me unfortunately.

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I know. I read and followed it all and every other solution.

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Thank you for taking the time to post about your issue. We separated your post from another customer's topic so we can better assist you directly.

Our support staff will be with you shortly to assist you.

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Thank you for your inquiry. Please try the following steps first:

1.) Make sure your UAC (User Account Control) is set to never notify.

2.) Make sure REX has inbound/outbound access via your firewall software.

3.) Make sure REX has exclusion rights within your Antivirus software.

4.) Make sure you right click the REX icon and select "Run As Administrator" Let me know how this goes.

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Hi, I have already tried those steps. The problem I am having is still in relation to this original post I made...

I have tried uninstalling and reinstalling EF a few times and fixing up the user permissions following the instructions in the pinned topic,

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Thank you for contacting our support team. We are very sorry to hear about the issue you are having. Please perform the following steps to correct the issue:

Step 1- Right Click on the following folder: {drive name}:\Program Files\Lockheed Marting\Prepar3D v4

Step 2 - Select the Properties option on the popup menu, then click on the Security Tab on the new window.

Step 3 - In the new window click the Edit button.

Step 4 - A new window will open and under the Group or User names section select your username.

Step 5 - Then under the Permissions for users, click on the Full Control checkbox. Then click Apply and OK.

Step 6 - Close the rest of the windows

Please start your REX product and see if that fixes the issue.

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I am just checking in to see if the issue you are experiencing has been resolved?

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