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Sethos

SUPPORT VIA EMAIL FlightSimStore 20% Discount Not Working?

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Hello,

I've purchased several products on the FSS and as we know, it went belly up. I contacted your support (Ticket 7559), to hear if I could transfer the purchases to the REX Store or what other options I had, in case their download server also went down. The products couldn't be transferred but was given new downloads for my licenses, that could be downloaded through your download manager - Great!

However, I was also given a 20% voucher I could use on your store, for future purchases of REX Products. I just tried to apply said voucher on EF and get the error;

"You cannot use this voucher with these products"

Is there a limitation for the voucher I was given, is it expired now, is EF not eligible?

Thanks

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Hi,

Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com

Please provide a link to this post in your email.  

Thank you for your patience as we try to help you resolve this.

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This support topic is currently being handled via our support ticketing system.

This topic is temporarily locked until the support ticket is resolved.

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