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CLOSED REX Installer won't start

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I bought REX 4 Texture Direct with Soft Clouds enhanced edition from the REX store, I run the first installer and it installed the REX File Transfer Manager, then it proceeds to what i presume download the actual installer for the product I bought through the File Transfer Manager along with "rextd1 to rextd7" However when I double click the rexinstaller in administrator mode, nothing actually happens and I can't seem to install REX. 

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Hi,

Are you clicking the .exe? Do not click the .msi file.

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Yes I am, in fact, i can't find a .msi file at all, this image is what the REX File Transfer Manager downloaded.  

428a2814007ea21a51b5a7bb492b40d3.png

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Hi,

Thank you for that.

Please answer the following:

========SYSTEM / OPERATING SPECS========

1.) Windows Operating System:

2.) Antivirus/Malware Software:

3.) Firewall Software:

4.) Do you have UAC (User Account Control) set to "never notify":

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Im using Windows 10 with an i7-4790k with a GTX 1060

Im not using any sort of third party Antivirus/Firewall/Malware software,

UAC is set to "Notify me only when apps try to make changes to my computer" 

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4.) Do you have UAC (User Account Control) set to "never notify":

Try changing to "never notify"

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Interesting...just watched your post. Thank you for that.

Try right-clicking the exe and selecting RUN AS ADMIN.

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Please send an email to our Tier 2 Technical Support Staff at:  support@rexgamestudios.com

Please provide a link to this post within your email. 

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This support topic is currently being handled via our support ticketing system.

This topic is temporarily locked until the support ticket is resolved.

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I am just checking in to see if the issue you are experiencing has been resolved?

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We have not heard back from you in regards to your issue. Has the issue you addressed been resolved?

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