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James Chan

CLOSED REX File Transfer Manager

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So, Here is my problem, I have placed order on REX Store
"Order: EFODTSHAV Placed on 09/23/2017 11:57:20"
for REX 4 - Texture Direct with Soft Clouds - Enhanced Edition and REX Worldwide Airports HD; 

and I run the REX File transfer manager with the information in the email but It just give me a message in red "We were unable to validate your licence key. Please try again or contact support"

What should i do then?

 

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Please contact our direct support team at:  support@rexgamestudios.com

They can best assist with license key issues, that we can't address publically here.

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I am just checking in to see if the issue you are experiencing has been resolved?

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I thought you were in contact with the Tier 2 support team via email.

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We have not heard back from you in regards to your issue. Has the issue you addressed been resolved?

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Can we mark this issue resolved or closed?

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