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Cyclonic

ORDER # REQUIRED PREPAR3D V4 – REX PRODUCTS STATUS UPDATE

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Cyclonic    0

I have P3D v.3. I have started using your excellent product Rex4 + Soft Clouds. When I open REX I am advised of an update but when I double check the information page this is contradicted with the message "no updates available".  I would be very grateful if you could let me know if I can expect an update for REX + Soft Clouds suitable for my system? I presume availability of updates should always be checked via the information page?  Many thanks.

 

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rstough    424

Hi and welcome to the forum.

I'm sorry you are experiencing issues, however, please provide us with your order number for REX Texture Direct or REX Texture Direct with Soft Clouds and where it was purchased. Place that within your signature so we may verify you. If you have any questions in why we ask this, please reference the following thread: 

Once this has been completed and you are verified, a member of our team will assist you.

Thank you in advance.

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