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rstough

PLEASE READ DOWNLOAD SOLUTIONS - PLEASE READ

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If you are experiencing difficulty in downloading files please do the following:

IF PURCHASED AT REX STORE:

1.) If you are using the REX File Transfer Manager tool to download, start it again and under the "Download Type" option select the 2nd option "Use direct download links to download files".  This will provide individual links to download.  You can use your download manager built within your browser to control it at this time.

2.) If option #1 doesn't work on the bottom of the REX File Transfer/Support Manager is a link to "Submit Support Ticket".  Click that link, fill out the form, and submit it.  This will automatically generate a support ticket within our system and we directly contact you with another solution."

IF PURCHASED AT ANOTHER STORE:

1.) Please send an email directly to us: support@rexgamestudios.com.  Please include your order #, product name, and store as well as a link to this post.  This will automatically generate a support ticket within our system and we will respond with a solution very quickly.

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