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joetsa

CLOSED HOTFIX 4 for REX 4 TD not install

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Good Morning!
I have a problem with the last update HOTFIX 4 of the REX 4 Texture Direct. When I go to run the upgrade (with administrator rights) it tells me that there is already an upgrade (HOTFIX 3) and can not run. It said to remove the previous upgrade or can not be executed. I have installed W10 64.
Regards and thanks for everything.
 
 
 
 
 
 
 

 

 

 
 
 
 

 

Edited by joetsa

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Hi and welcome to the forum.

I'm sorry you are experiencing issues, however, please provide us with your order number for REX Texture Direct or REX Texture Direct with Soft Clouds and where it was purchased. Place that within your signature so we may verify you. If you have any questions in why we ask this, please reference the following thread: 

Once this has been completed and you are verified, a member of our team will assist you.

Thank you in advance.

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Hi joetsa, 

Please see Reed's request above so we may assist you.

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