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Kevin66

CLOSED access to P3D not working, redux

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Ok its happening to me also.  sall the same post and gave this a try:  Sorry, P3D3.3 academic

 Please do the following: 1.) Please go to this website to reset your account:http://www.rexwebservices.com/issuetracker/customervalidation.aspx   
2.) Then open REX and navigate to the CONFIGURATION MANAGER->GENERAL TAB 3.) Click the RESTORE button under the BACKUP/RESTORE CONFIGURATION SETTINGS header. 4.) Enter your username and password you created when you purchased the item.  If you can't remember your password go to this page to retrieve it:http://www.rexwebservices.com/issuetracker/useraccount.aspx 5.) Click the RESTORE button This will reinstate your access.

 

BUT,  nope, said it cant update.  I have the receipt email for the $4.99 for this.  any suggestions? 

 

Love the product,  would love it to work.

Thanks,

Kevin

 
 
Edited by Kevin66

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Please email Reed Stough at: rstough@rexgamestudios.com

Also within your email please provide a link to this forum post so that he can refer back to it. Please reference REX within the subject line of the email.

Thank you!

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I have sent you instructions via email. Please review them and let me know if you have any questions. Thank you for your patience.

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We have not heard back from you in regards to your issue. Has the issue you addressed been resolved?

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