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Mike_SW1

CLOSED Very slow download speed REX Download-Manager

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Hi

I ordered REX 4 Texture Direct with Soft Clouds yesterday and tried to download it today. I download REX Download Manager installation over the e-mail link and started the download. The download started with 6.5MB/sec but then it slowed down until it stabilized at around 156KB/sec. Since the download is very large the full download will take the hole day and night till it's finished. Please tell what I can do to avoid that or if possible send me a direct server download link, where I can download the files myself.

 

To make sure it's not a problem with my computer I also tried it on my laptop with the same result.

 

Thanks a lot

Mike

Edited by Mike_SW1

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Hi Mike,

 

I'm sorry for that, it may just be that there are so many folks downloading off of the servers. I wouldn't stop the download once it's started, it should throttle as it's able.

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Thanks a lot for your quick response. That's good to know, since the download rate went down under 100kb a second I stopped the download anyway and will restart it tomorrow then. Thanks a lot.

Mike

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The sale has been huge and our servers are getting hammered right now. 


We are continuing to monitor this topic for possible further action.

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Mike, please let us know how it goes.

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I am just checking in to see if the issue you are experiencing has been resolved?

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We have not heard back from you in regards to your issue. Has the issue you addressed been resolved?

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