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toriu

CLOSED "REX Essentials has stopped working"

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"REX Essentials has stopped working- Windows is checking for a solution to the problem...."

Suddenly getting this message when I try to run REX.

Any help will be appreciated.

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Please open REX and navigate to the ABOUT window and let us know what build you current are using.

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That's the problem Tim it wont open. Found this in the error log. 

 

"ERROR TRAPING FOR REX ESSENTIAL

Class Location: frmMain.loadMainThemeWindow
Error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt".

.

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Based upon the description of your error, we recommend that you need to re-install REX. Please do the following:

1.) First go to where REX is installed and make a backup of the Themes/Backup/Initial_Backup folder.

2.) Please open your Windows Control Panel and click on the Uninstall Program.

3.) Uninstall REX

4.) Goto where REX was originally installed and remove any left over folders.

5.) We strongly recommend you run a hard drive defrag.

6.) Please install REX into the folder C:\REX

7.) If you need to install upgrades such as Overdrive and/or Service Packs make sure that you make sure those updates and service packs are pointed to the C:\REX folder where you initially installed the base full version of REX.

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I am just checking in to see if the issue you are experiencing has been resolved?

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We have not heard back from you in regards to your issue. Has the issue you addressed been resolved?

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Can we mark this issue resolved or closed?

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