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RESOLVED Real Environment Xtreme for X-Plane - mistake in buying

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I do not know if this is the right place to ask. I have sent flightsimstore already this question, but they did not respond. My question:

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Hi,

I think I have done some mistaken purchases. I was intent to buy REX 4 for FSX,
so I just have bought REX - REX 4 | Texture Direct HD, ordernumber 279616. Now I have installed it, I realized I have not bought REX 4 program, but Texture Direct HD only. Ok can happen, so I went back to the flightsimstore and thought I should buy REX - Real Environment Xtreme in order to get both program and Texture HD. SO I ordered some yesterdaymorning Real Environment Xtreme for X-Plane ordernumber 279644.

During downloading, I started to be confused. I read for Xplane. And I realized I do not have Xplane, but FSX.

Some years ago I bought REX2, did not used it for a long time, and I read yesterdaymorning some good reviews about REX4.Thats why I got confused and thought I could buy a brand new REX4 for FSX. Because there are a lot of possibilities and my Engish reading is not that best, I have bought some stuff, which I can not use now.

Can you, from REX, help me in solving this please?

Regards,
Ed

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Ed, sorry to hear this, however, as you suspected you will need to contact the vendor for this.

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Hi Tim,

 

Thanks. Could give it a try. I will contact them again.

Ed

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Hi

 

Flightsimstore has react to my question today. The amount has been credit.

 

Regards,

Ed

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