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RamseyLo

RESOLVED How to get unlocked?

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Has been 10 days since I bought REX from flightsim store but my order still locked. I sent emails to the support center but no response. I called my bank to ask about the bill and they said the bill has been paid. but why is my order still locked? what should i do?

 

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Yes, I was wondering the same thing, as I've been awaiting the 'unlock' so I may verify your order here on the forum. 

 

Have you contacted anyone via the flightsimstore.com? I'm not sure if the support center is moderated etc., so you might want to try another way.

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Be advised, I have contacted them, so please await a reply here.

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Hi Ramsey,

 

I apologise for the process taking so long. Normally verification is completed within 24 hours but in this case the notification that initiates the process was overlooked. I have now processed the order and you can login to download the software and the registration details have been issued.

 

Sorry for the inconvenience.

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Also, you are now verified here on the forum!

 

Cheers, and thank you Adrian.

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