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RESOLVED Can't access software updates section

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I have been a REX customer for about 2 years now, and finally am doing the upgrade to REX essential. I need the 1028 overdrive pack, but can't access the software updates section. I don't even see it in the support forum list, but I know it's there and have found it through a link found on another thread. When I click on the link, it says I don't have permission to access the software update section.

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You have access now, you were not verified, however all is ok now.

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