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Found 3 results

  1. - REX Essential + Overdrive , build 3.8.2014.1126, Order # JCYYQPZNB, REX Store. O/S is Win7 Pro. Sims are - P3D and FSX I think I've done everything according to the instructions. Configuration Manager/General tab is set to C:\Program Files (x86)\Lockheed Martin\Prepar3D v3. My FSX is installed at C:\FSX. UAC is set to the the bottom of the slider scale. I use NOD 32 as a firewall/anti-virus scanner and all P3D, FSX, and REX executables have been added to the 'excluded' list. The is the one thing that is not according to the instructions is the default install location for P3D. as noted, this is at: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3 My problem is that hitting the "I want to fly now" button returns an error code that says I need a license to install textures to P3D. I paid for the P3D license, I have the electronic receipt but shouldn't post it here. I've also paid for and been receipted for the REX Essentials software I've tried numerous things, using the restore buttons, checking my username and password, and spending several hours researching this subject on this forum. I found numerous references to the problem - every single on stating that private email has been sent, then a note from the poster that the problem is solved - never any hints as to what to do or where to go. Here's one example: Now, the notification under the (my) Configuration Manager/General tab no longer shows the notation that the license is valid (used to - doesn't anymore). I suppose I could post screenshots, but I'd just be duplicating previous work. Can someone assist?
  2. Hey I've been reading the forums trying to figure out why I cannot install textures into P3D. I have purchased a P3D key and it is activated in REX. I keep getting this message when trying to install: I have tried to restore my settings by entering my username and password. It says it was successful but I still end up with the same message. Any help would be greatly appreciated! If you need more info let me know! Mike.
  3. Hi there, as I am unable to access the P3D support forums, I am trying my luck to get a response here, even if this is clearly the wrong place. I posted my order details in the verification thread and tried to get an answer via direct message on both these forums and Facebook, to no avail. Perhaps I am too impatient, but it's quite disappointing to being unable to get REX to run and to have no possibilities to ask anyone for help. As a side note, REX is such a professional product and a more direct access to support would just be fitting, e.g. a ticket system, or direct contact possibilities via email (coupled with a ticket system), as this is fairly standard today. To my issue: I keep receiving the error message "You cannot install textures into Prepar3D until you have a valid license key." when trying to install default or custom texturesets. I have purchased the additional REX P3D license and it is shown on the configuration manager tab. I also reinstalled REX twice, deleting all leftovers in the hidden AppData folder. I was not able to find any REX registry entries, though. Can you help? Screenshot of the error message: https://docs.google.com/file/d/0B-gfjioVmoJPdjNCRl9MVl9NNFE/edit?usp=sharing Thanks for your help! Kevin
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