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Galen Kingsley

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Posts posted by Galen Kingsley


  1. Hi,

    Please see my previous post:

    23 hours ago, REX Support said:

    Hi there,

    Never touch the weather themes area when using REX! If all is working correctly, it should automatically populate as User-defined when REX injects weather, but it requires no input on your part.

    The weather theme you see is the last injected weather and will not properly update if you select it. You should leave it be; do not select the REX theme and allow Sky Force to inject automatically.

    Weather smoothing will be coming with Weather Force, which will fix the weather transitioning issue. It will come as a free update for all Sky Force customers.


  2. Hi there,

    Please doing the following:

    1. Go to both your FSX directory and your [userfolder]/AppData/Roaming/Microsoft Flight Simulator folder and make a backup copy of LWcfg.spb (or LWcfg.xml) from each location.

    2. Please put the attached LWcfg.xml file in each folder listed above in place of the old files.

    Let me know how that goes. If it doesn't work, please attach both your backup LWcfg files that you just made.

    LWcfg.xml


  3. Hi John,

    You can go to the previous purchases in your REX Store account and download the REX Download Manager; with that, you can download any of your REX products using their serial key.

    Also, I'm assuming you are not using Windows XP as it states in your signature?


  4. On 9/4/2018 at 3:39 PM, Timmy74 said:

    How can I tell if I have the latest "Enhanced Edition of Texture Direct" thus knowing if I have to make another purchase!?!

     

    On 9/4/2018 at 3:53 AM, Timmy74 said:

    Can I use my "REX 4 - Texture Direct with Soft Clouds Enhanced Edition" install for P3Dv3, on my new machine with P3Dv4 installed?

    Didn't mean to confuse you here. :) Was just referencing the product version you said you owned. Enhanced Edition was just the name of our last free update where we added P3D v4 compatibility and some additional textures.


  5. Hi,

    Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com

    Please provide a link to this post in your email.  

    Thank you for your patience as we try to help you resolve this.


  6. Hi Jack,

    We are definitely working on XP11 material...we had a good conversation with Laminar at the FSExpo show in June. However, it is very early on in the process so I can't give any timeframe on when it might be released.

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  7. Hi there,

    Per our policy, except for extreme circumstances we do not allow refunds on downloaded products. However, we can assist you through support to help you get everything working!

    What is the issue you are experiencing with the WX Advantage Radar?


  8. Hi,

    Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com

    Please provide a link to this post in your email.  

    Thank you for your patience as we try to help you resolve this.

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