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About Avidean

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  1. Avidean

    CLOSED Product Support

    Any idea as to when I might get a resolution to my now over 3 weeks old support request?
  2. Avidean

    CLOSED Product Support

    I get an email from Marc Pope requesting my Product key to address the issue I'm I am having. Again it went to my spam folder and has all kinds of warnings not to reply with any private of personal information. Can you confirm that this is in fact a legitimate email from REX support please before I reply to it. Thanks, Dave McClean
  3. Avidean

    CLOSED Product Support

    OK, there was a reply in my spam folder on the 14th Just for your information it has a big read warning on it that says: "This message seems dangerous It contains a suspicious link that was used to steal people's personal information. Avoid clicking links or replying with personal information." also it says below a copy of my support request: "We will answer as soon as possible." OK so hopefully you will be able to address my issue soon. Thanks, Dave McClean
  4. Avidean

    CLOSED Product Support

    Just wondering whats happening with the support request I made. I made it twice. First I think over a week ago now via the REX download manager and again a few days ago via the contact us link on this website. It believe it said I would receive a response within 48 hours in both instances. I haven't even received an acknowledgement in either case. What's Up?
  5. Avidean

    Support Verification

    REX Essentials Plus flightsimstore.com Order Number:FSS0056477