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rstough

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Everything posted by rstough

  1. PRODUCT: REX 5 - Worldwide Airports BUILD: Creative Update 2.0.A STATUS: Debug Phase ISSUED DATE: Monday, February 24, 2020 DEVELOPER MESSAGE: Hello Everyone - We will be completing our Alpha test cycle on Thursday of this week. According to the current feedback from our QA and Insider Team, we will be likely doing a Beta test cycle. This test cycle will begin on Tuesday, March 3, 2020 and end on Thursday, March 12th. Most of the fix items reported are minor and the Beta cycle test should be the last test in the series. Right now the projected release of Creative Update 2.0 is forecasted to be, Tuesday, March 24th. However, this could take longer. NEXT UPDATE Monday, March 9, 2020
  2. PRODUCT: REX 5 – Sky Force BUILD: Technical Update 2.4.R STATUS: Pre-Deployment Phase ISSUE DATE: Tuesday, February 18, 2020 DEVELOPER MESSAGE: First things first... We apologize for the delay in our update. Due to the server outage yesterday, our team was unable to post the latest update. Due to the delay in the release of Environment Force, the release of Technical Update 2.4 for Sky Force has been pushed out to: Tuesday, March 3, 2020. NEXT UPDATE: Monday, March 2, 2020
  3. PRODUCT: REX 5 – Environment Force BUILD: Technical Update 2.2.R STATUS: Pre-Deployment Phase ISSUE DATE: Tuesday, February 18, 2020 DEVELOPER MESSAGE: First things first... We apologize for the delay in our update. Due to the server outage yesterday, our team was unable to post the latest update. Small change of plans... Due to the server outage we experienced we have had to move the release of Technical Update 2.2.R to the next cycle of releases. Therefore, the new release date will be Tuesday, February 25th. NEXT UPDATE: Monday, February 24, 2020
  4. Please use the following link to download the latest user manual: User_Manual_Environment_Force.pdf
  5. WARNING During the installation process, you may be required to locate the original installation folder to install the patch. You should uninstall all previous versions of this software prior to installing this version. PRODUCT SUPPORTS Prepar3D v4.4, v.45 REQUIREMENTS Valid serial key for REX Environment Force FIX LIST Fixed – Saving multiple community themes with the same name Fixed – Support link to old support form Fixed – Mini UI blocking FMS screen in the simulator Fixed – Airspeed issue when using weather injection smoothing Fixed – Community themes causing CTD of the application and simulator Added – Feature to reduce re-registration after upgrades Added – Feature to automatically backup all settings and personal presets to local drive Added – Feature to backup all settings and personal presets to the REX EDGE cloud server Added – Feature to restore all settings and personal presets from local drive or REX EDGE cloud server Improved – Performance Removed – Testing sliders on automation window INSTALLATION INSTUCTIONS IMPORTANT: Please uninstall all versions of Environment Force before installing this version. 1. Turn off your Anti-Virus software and Disable your Firewall. 2. Click the link below to download the installer file. Download to your desktop. 3. Right-click on the rexinstaller.exe and select “Run as Administrator”. 4. You may be alerted that the publisher is unknown. Click Run Away. 5. Proceed through the installer wizard until complete. 6. Delete the rexinstaller.exe file from your desktop when complete. INSTALLATION INSTRUCTIONS: https://1125590006.rsc.cdn77.org/patches/5.0.2020.0210/READMEFIRST.pdf DOWNLOAD FILE: https://1125590006.rsc.cdn77.org/patches/5.0.2020.0210/rexinstaller.exe
  6. PRODUCT: REX Worldwide Airports BUILD: Creative Update 2.0.0 STATUS: Pre-Debug Phase ISSUE DATE: Monday, February 10, 2020 DEVELOPER MESSAGE: Our next BIG update to Worldwide Airports – Creative Update 2.0 is currently being prepared for Alpha Testing on Thursday, February 16, 2020. This update will include KDCA as well as replacements for the following airport vehicle models: • Catering truck • Sewage truck • Power unit • Fire truck • Various pickup and follow me vehicles More information about this update will be made available once we reach the deployment phase. NEXT UPDATE: Monday, February 24, 2020
  7. SUBJECT: REX EDGE Server Outage TYPE: ALERT UPDATE LEVEL: EXTREME: DATE / TIME ISSUED: Saturday, January 4, 2020 - 17:32 UTC TOPIC: All services are operating normally at this time. However, we are still monitoring for the next several hours. We will keep you advised. SERVICES STATUS: All operational
  8. SUBJECT: REX EDGE Server Outage TYPE: ALERT LEVEL: EXTREME ISSUE DATE: Saturday, January 4, 2019 EFFECTIVE DATE/TIME: Saturday, January 4, 2019 – 15:44 UTC END DATE/TIME: Saturday, January 4, 2019 – 17:00 UTC TOPIC: We are presently experiencing a server outage at our hosting firm. Our hosting firm is investigating the situation. We are working on the situation as rapidly as possible and hope to have the matter resolved within a few hours or sooner. We apologize for the inconvenience this may have caused. SERVICES/PRODUCTS AFFECTED: REX 5 – Environment Force REX 5 – Sky Force 3D REX 5 – Worldwide Airports REX 4 – Texture Direct with Soft Clouds REX 4 – Texture Direct REX 4 – Weather Architect REX Essentials + Overdrive REXFS2004 + Overdrive WX Advantage Radar SERVICES/PRODUCTS NOT AFFECTED:
  9. WARNING It is extremely important that you uninstall all previous versions of the software before installing this version. PRODUCT SUPPORTS FSX, FSX SP2, FSX Steam Edition, Prepar3D v2, v3, v4+ REQUIRED SOFTWARE Valid user profile and serial key FIX LIST Fixed – Support for Prepar3D v4.5 Hotfix 2 Improved – other optimizations INSTALLATION INSTUCTIONS IMPORTANT: Please uninstall your previous version of the software. 1. Turn off your Anti-Virus software and Disable your Firewall. 2. Click the link below to download the installer file. Download to your desktop. 3. Right-click on the wxinstaller.exe and select “Run as Administrator”. 4. You may be alerted that the publisher is unknown. Click Run Away. 5. Proceed through the installer wizard until complete. 6. Delete the wxinstaller.exe file from your desktop when complete. DOWNLOAD FILE: Click to download the installer file
  10. Please use the following user manual: User_Manual_Worldwide_Airports_20190905.pdf
  11. Please use the following user manual: User_Manula_Sky_Force_3D_20190905.pdf
  12. Please use the following link to download the latest user manual: User_Manual_Environment_Force_20190905.pdf
  13. PRODUCT: REX 5 – Environment Force VERSIONS: Technical Update 2.1 (Build: 5.0.2019.0905) IMPORTANCE LEVEL: HIGH DATE: Monday, October 7, 2019 ISSUE: This knowledge base article confirms that Environment Force – Technical Update 2.1 works fine with the latest hotfix 2 release of Prepar3D v4.5 from Lockheed Martin. ACTION: You must update to Technical Update 2.1 https://www.realenvironmentxtreme.com/forums/index.php?/topic/53637-rex-environment-force-technical-update-21/
  14. PRODUCT: REX 5 – Sky Force 3D VERSIONS: Technical Update 2.3 Technical Update 2.2 Technical Update 2.0 Technical Update 1.0 Release IMPORTANCE LEVEL: HIGH DATE: Monday, October 7, 2019 ISSUE: This knowledge base article confirms that Sky Force is compatible with the recent release of Prepar3D v4.5 Hotfix 2. ACTION: No action needed
  15. UPDATE: ISSUED DATE: Tuesday, October 3, 2019 @ 18:45 Z 2:45 PM ET ALERT MESSAGE: All services have been restored
  16. SUBJECT: Unexpected REX Edge Server Outage TYPE: ALERT LEVEL: SEVERE DATE: Thursday, October 3, 2019 EFFECTIVE DATE/TIME: Thursday, October 3, 2019 @ 18 Z / 2PM ET END DATE/TIME: Thursday, October 3, 2019 @ 20 Z / 5PM ET TOPIC: It appears that our hosting firm has suffered an outage and therefore our data servers are not accessible at this time. We have contacted the firm for more information. We will keep you updated as we receive information. Thank you for your patience and we sincerely apologize for any inconvenience this has caused. SERVICES/PRODUCTS AFFECTED: All REX Applications
  17. WARNING During the installation process, you may be required to locate the original installation folder to install the patch. It is extremely important that you install the patch over the originally installed files. Not doing so will cause the function of the software to become inoperable. PRODUCT SUPPORTS FSX, FSX – Steam Edition, Prepar3D v1 – 4+ REQUIRED SOFTWARE REX 5 – Worldwide Airports (Build: 5.1.2018.0725) FIX LIST Fixed – Pushback model not installing issue   Improved – Registration validation system  Improved – General user interface interaction  INSTALLATION INSTUCTIONS **IMPORTANT: Do not uninstall your previous version of the software.*** Turn off your Anti-Virus software and Disable your Firewall. Click the link below to download the installer file. Download to your desktop. Right-click on the rexinstaller.exe and select “Run as Administrator”. You may be alerted that the publisher is unknown. Click Run Away. Proceed through the installer wizard until complete. Delete the rexinstaller.exe file from your desktop when complete. DOWNLOAD FILE: Click to download the patch
  18. WARNING During the installation process, you may be required to locate the original installation folder to install the patch. It is extremely important that you install the patch over the originally installed files. Not doing so will cause the function of the software to become inoperable. PRODUCT SUPPORTS FSX, FSX – Steam Edition, Prepar3D v 1 – 4+ REQUIRED SOFTWARE REX 5 – Sky Force (Build: 5.0.2019.0514) FIX LIST Fixed – Cloud Model In-Sync issue Fixed - Odd cloud patterns Fixed – Error issue with a missing icon Fixed – Network remote computer connection issue Added – New weather rendering engine (Preview) Added – Cloud shader fix to improve cloud coloring Improved – Performance of mapping Improved – Performance of the weather engine INSTALLATION INSTUCTIONS **IMPORTANT: Do not uninstall your previous version of the software.*** Turn off your Anti-Virus software and Disable your Firewall. Click the link below to download the installer file. Download to your desktop. Right-click on the rexinstaller.exe and select “Run as Administrator”. You may be alerted that the publisher is unknown. Click Run Away. Proceed through the installer wizard until complete. Delete the rexinstaller.exe file from your desktop when complete. DOWNLOAD FILE: REX Sky Force – Prepar3D v4 Click to download the patch REX Sky Force – FSX, FSX Steam Edition, Prepar3D v1 - 3 Click to download the patch
  19. WARNING During the installation process, you may be required to locate the original installation folder to install the patch. It is extremely important that you install the patch over the originally installed files. Not doing so will cause the function of the software to become inoperable. PRODUCT SUPPORTS Prepar3D v4.4, v.45 REQUIRED SOFTWARE REX 5 – Environment Force (Build: 5.0.2019.0625) FIX LIST Fixed – Cloud swap issue when navigating simulator menus Fixed – Day Cycle issue Fixed – Dark ocean issue in automation Fixed – Cloud swap failure with Active Sky Fixed – Water looking bland during automation mode Fixed – Turned off default for dense cirrus overcast at startup Fixed – Shaders not being removed during automation mode Fixed – Adjusted cloud coloring during automation mode Improved – Lighting Improved – Performance INSTALLATION INSTRUCTIONS **IMPORTANT: Do not uninstall your previous version of the software.*** Turn off your Anti-Virus software and Disable your Firewall. Click the link below to download the installer file. Download to your desktop. Right-click on the rexinstaller.exe and select “Run as Administrator”. You may be alerted that the publisher is unknown. Click Run Away. Proceed through the installer wizard until complete. Delete the rexinstaller.exe file from your desktop when complete. DOWNLOAD FILE: Click link to download the patch
  20. PRODUCT: REX 5 – Environment Force VERSIONS: Technical Update 2.0 Technical Update 1.1 Technical Update 1.0 Release Build LEVEL: HIGH DATE: Wednesday, September 11, 2019 ISSUE: Not seeing the mini ui when starting the simulator or receiving a dll.xml error message. SOLUTION: If you are not experiencing the mini ui within your simulator, please perform the following procedure: Step 1 - Please make sure your simulator and Environment Force are closed. Step 2 - Please uninstall Environment Force Step 3 - Please make a backup of the dll.xml file located in the {drive name}:\ProgramData\Lockheed Martin\Prepar3D v4 folder. The delete the original. IMPORTANT: If you delete the original and you have other 3rd party add-ons that use the DLL.xml, they will no longer work. You will need to restore your original DLL.xml file. Step 4 - Restart your sim and let it rebuild the dll.xml file. Step 5 - After the sim is started close it out. Step 6 - Re-install Environment Force, start it and register it. Step 7 - Start your simulator.
  21. KB20190717.02 - MISSING WEATHER RENDERING NOW FIXED PRODUCT: REX 5 – Sky Force VERSIONS: Technical Update 2.2 Technical Update 2.1 Technical Update 2.1 Technical Update 1.0 Release LEVEL: Low DATE: Wednesday, July 17, 2019 ISSUE: Sky Force was not rendering weather properly for certain areas of the world. SOLUTION: We found an error on our server code and was able to resolve the issue. Fix was immediately delivered to all builds. No updates required. ACTION: No updates required
  22. KB20190723.01 - MANUAL TEXTURE SWAP ISSUE PRODUCT: REX 5 – Environment Force VERSIONS: Technical Update 2.0 Technical Update 1.1 Technical Update 1.0 Release LEVEL: Moderate DATE: Tuesday, July 23, 2019 ISSUE: Since the most recent release of HIFI's Active Sky for Prepar3D v4, that it has broken the ability to manually swap 3D Cloud Textures. SOLUTION: No solution at this time. ACTION: Development team is working on a fix to be released in Technical Update 2.1.
  23. KB20190717.01 - AUTOMATION NOT CLEARING SHADERS PRODUCT: REX 5 – Environment Force VERSIONS: Technical Update 2.0 Technical Update 1.1 Technical Update 1.0 Release LEVEL: Moderate ISSUE DATE: Wednesday, July 17, 2019 ISSUE: It has been reported that Environment Force is not clearing the shaders after closing. It has been confirmed this is a result of the user closing Environment Force in Automation Mode. However, the shaders cache does get cleared if the users is in Manual Mode and closes Environment Force. SOLUTION: A temporary solution is to go back to Manual Mode and then close Environment Force. ACTION: Development is underway to fix the issue in Technical Update 2.1.
  24. We will be moving to a new support ticketing system on August 31st. We ask that you create a ticket at: http://www.rexsimulations.com/support.html. This forum will be closed on Friday, August 30, 2019.
  25. We will be moving to a new support ticketing system on August 31st. We ask that you create a ticket at: http://www.rexsimulations.com/support.html. This forum will be closed on Friday, August 30, 2019.
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