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Everything posted by timest999

  1. Hi, please specify which REX product. Thank you.
  2. As the original post suggests. Please follow those instructions to become verified. Also, it's as simple as replying in this thread with your ORDER number (not serial number). Thank you.
  3. Rolf, I have removed your serial number from your signature. We need your ORDER number, not serial number. Please don't post your serial number in public view. Thank you.
  4. Rolf, I have removed your serial number from your signature. We need your ORDER number, not serial number. Please don't post your serial number in public view. Thank you.
  5. Hi, You have another account on our forum with the name of "rafelvero". Please log in with that and post for verification as you are not allowed multiple accounts here. Thank you.
  6. Hi, To become a verified member of our forum, you must supply us information on which REX product(s) you own, the order number(s), (not serial numbers) and where they were purchased. Thank you.
  7. Hi and welcome to the forum. Please provide us with your order number for REX Sky Force 3D and where it was purchased. If you have any questions about why we ask this, please reference the following thread: http://www.realenvironmentxtreme.com/forums/index.php?/topic/36479-support-verification/ Once this has been completed and you are verified, a member of our team will assist you. Thank you in advance.
  8. Really beautiful pictures here. Thank you for posting those and for your support.
  9. Hi, Due to the nature of this topic, please fill out the following form so that we expedite your support item: Click to open a Tier 2 support ticket Thank you for your patience as we try to help you resolve this. -------------------------------------------------------------------------------------------------- REX Tier 2 Operating Hours Monday through Friday, 9:00 am to 5:00 pm MST (-7Z)
  10. Hi Mac, Both of these programs have an options manager to instruct which texture categories are to be installed. If you have Texture Direct with Soft Clouds integrated into it, you can remove the separate Soft Clouds program. Sky Force is more than just a texture replacement. Look here for a full recap of what it is: http://www.rexsimulations.com/skyforce.html Yes, all texture content from the sim is replaced by these REX products. You have to install the Sky Force 3D cloud models. But this system is also heavily reliant on the cloud texture SDK from Sky Force for better rendering.
  11. Hi Rob, I'm sorry it took longer than normal to get back to you, our store technician was on vacation. He stated this is working as intended. Do you have multiple accounts there?
  12. The order numbers on our official store do not start with "IN0...". Order numbers from our store contain 9 letters and no numbers. Please repost so I can verify your account. Thank you.
  13. Hi, please contact me about this order number. You can contact me via private message here on the forum. Thank you.
  14. Unless you purchased directly from the REX store, you wouldn't have access to that.
  15. Please send me a private message and I can assist you there.
  16. This is not a support thread, this is a verification only thread. Post your issue in the Sky Force section of our forum. Thank you.
  17. Sorry, we cannot locate anything on our store with these credentials. Please send me a private message on the forum here to assist you. Thanks.
  18. Send me a private message here on our forum and I will assist you. Thank you.
  19. Hi, Our plan is to incorporate historical weather in a major version update.
  20. Hi @Jak525 thank you for your feedback here. We have updated quite a bit since the original version, and have a more complete HDR and lighting algorithm ready for our next update. This will be officially released this coming week. Thank you.
  21. Hi Nick, You're all taken care of. Thank you for posting the information.
  22. It is not ok to post your serial number in public view. I have edited your post. Post your order number, not serial number for verification. Thanks.
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