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REX Support

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About REX Support

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    REX Support Specialist

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  1. Hi, This is the recommended start order... Environment Force Sky Force LM P3d 4.5
  2. Hi, Please do not be alarmed, REX Support will still continue but in a more efficient manor. The administrators will make a formal statement with a few days.
  3. Hi, yes all REX Products from the REX 4 product line and up are W10 tested.
  4. Hi, no the 64 bit version is for P3d V4 as this sim is a 64 bit platform. If you installed Sky Force 64 bit, will not work with FSX all versions and P3d V3 as they are 32 bit platforms.
  5. Hi, let me answer these for you Do I need to uninstall from the old machine before I can install on the new one? No you can have installed on both machines as long as they are registered for your personal use. Will the SNs I have work on the new machine or will I need to get new ones ? Yes I see some new products but not any direct upgrade for REX 3 +OD. What if any of new products were designed to replace/improve on Rex3/TexDirect4 ? Sky Force 32 bit will replace both products and has an updated engine as well continued support, REX Essentials is no longer updated and support limited. You can use some elements of REX 4 Texture Direct as in the ground bumps and textures airport runway taxiway airport lighting as well as the water improvements. BUT do not use the Sky Sun and Cloud features if using Sky Force. If I go with the new stuff will any of my custom presets from Rex3 work ? Yes, if you continue using REX 3 but No if upgrading to REX 5 Sky Force. If I go with the new stuff should i still install Rex3 first then the newer stuff or just the newer stuff. No do not install REX 3 Products if upgrading to REX 5 Sky force. I hope this clears up your inquiries and please do not hesitate to ask more.
  6. Hi Yes. Sky Force is the replacement engine No, Environment Force has no previous iterations and not associated with REX 4 Texture Direct as REX 5 Sky Force is the REX 4 series replacement. Environment Force is a new product and part of the REX 5 product line I hope this clears up our product line upgrades, if you have any further questions please do not hesitate to ask.
  7. Hi, please allow me to explain REX 3 Essentials is not supported for LM Prepare 3d V 4 all builds and is not advised... REX 4 Texture direct has been tested on original versions of LM Prepare 3d V4 and reportedly does work with LM Prepare 3d V4 but is no longer updated. REX 5 Environment Force is a shader and live weather engine enhancement program that utilizes REX 5 Sky Force and the REX 5 Sky Force engine. The REX 5 Environment Force product was created as an add-on compliment of Sky Force. REX Quality control does its best to keep up with the latest GPU drivers and Windows updates on all of our products and updates and were tested with product builds prior to release.
  8. Thank you for your patience. We are currently reviewing/verifying your order. Please make sure your order #, product, and store where you purchased is located within your signature. Once complete we will be happy to assist you with your inquiry.
  9. Hi, thank you for posting the resolve. Please remember that verification is required for future support assistance.
  10. Thank you for your patience. We are currently reviewing/verifying your order. Please make sure your order #, product, and store where you purchased is located within your signature. Once complete we will be happy to assist you with your inquiry.
  11. Hi, simply create a folder named for specific software place all the downloads pertinent to that product, then proceed as normal...
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