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REX Support 2

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Everything posted by REX Support 2

  1. Please be patient as at this time we are experiencing a heavier than normal workload. The developers are working as fast as accuracy will allow...
  2. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  3. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  4. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  5. From everyone at REX and especially the Development and BETA Team, we thank you for your kind words and compliments REX Support
  6. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  7. This support topic is currently being handled via our support ticketing system. This topic is temporarily locked until the support ticket is resolved.
  8. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  9. You are referring to " REX Sim Air" please stand by while I pass this to the main developer who would have a better answer for you...
  10. There should be no issue with Saitek Cyborg Evo Force with your new system... I found this that may help with drivers install Installing Saitek Cyborg Evo Force Drivers
  11. Please stand by as the development team are hard at work and extremely busy at the moment preparing for the upcoming and anticipated release of "Environment Force"
  12. This support topic is currently being handled via our support ticketing system. This topic is temporarily locked until the support ticket is resolved.
  13. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  14. Hi, all three will compliment each other... Although Texture direct is the older product it will still enhance your P3d. Here is a suggested usage guide that I myself use... (make Sure all your software is up to date) Sky Force: Environment use for all sky as in dawn, day and dusk textures Sun textures Moon textures Lighting effects Environmental sounds Use for the 3D Cumulus textures and Cirro-type clouds 3D Cloud model structures Weatherengine Tip, enhance your flying experience with WX Advantage Radar by REX/Milvis World Wide Airports HD Airport building and airport ground textures Airport Vehicles Texture Direct and Texture Direct & Soft Clouds Enhanced Editions Enhanced Water textures with wave animations Accompany World Wide Airports HD airport with improved airport runway parking and taxiway lighting and signage Airport surface refraction and terrain bump mapping
  15. Hi, at this time we have not had any development delays with the release of 4.5... But please keep in mind this is day one of the release of Prepare 3D 4.5 and no issues have been noted as of yet. Please monitor announcements for any updates... P.S. The WX Radar has been notorious sensitive to Prepare 3D updates.
  16. Hi, Due to the nature of this topic, we ask that you send an email to our Tier 2 Technical Support Staff at support@rexgamestudios.com Please provide a link to this post in your email. Thank you for your patience as we try to help you resolve this.
  17. Hi apologies for any confusion was just trying to identify your product so I can move you to the appropriate forum
  18. Hi and welcome to the forum. I'm sorry you are experiencing issues, however, please provide us with your order number for your REX Product and name as well where it was purchased. Place that within your signature so we may verify you. If you have any questions in why we ask this, please reference the following thread: http://www.realenvironmentxtreme.com/forums/index.php?/topic/36479-support-verification/ Once this has been completed and you are verified, a member of our team will assist you. Thank you in advance.
  19. if you backed up your original "default" textures before you altered with improved textures from REX or any other 3rd party and reverted to default texture state, this may work for you...
  20. My apologies first run yes you are correct, I simply forgot has been a while... Will bring this issue up with development as an update feature, I believe there is a technical update planned in the near future...
  21. Thank you Aussie for your support... Please stay tuned for some more exciting announcements
  22. You do not need to install ground textures just omit from the theme, See screenshot
  23. Thanks for the compliment, we are very proud of Sky Force and stay tuned for the technical updates and new REX environmental enhancement software that will complement Sky Force even more...
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