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  4. unc1rlm

    REX WORLDWIDE AIRPORTS - NEWS UPDATES

    Keep up the good work. Bob M.
  5. timest999

    Support Verification

    Please contact me via private mail here on our forum so we can assist you. Thank you.
  6. timest999

    ANSWERED REX Essential+overdrive

    Hallo, bitte kontaktiere mich per Mail hier in unserem Forum um dir zu helfen das sortiert zu bekommen.
  7. zeppelin

    Support Verification

    REX Essential plus order FSS0128580
  8. crikeemikee

    Support Verification

    Order #1002982 (Completed) Order Date: Tuesday 02 January, 2018 Order Total: $38.21 Delivery Address Products 1 x REX SkyForce 3D for FSX and P3D - Delivery Option: Instant Download
  9. Last week
  10. Marcelo Torres

    Support Verification

    REX Store REX SkyForce 3D Order number BPUQRCYPG
  11. flywithme

    REX WORLDWIDE AIRPORTS - NEWS UPDATES

    Out of curiosity, what is going to be added in REX Soft Clouds? It works pretty well as is. Unless, of course, you add different cloud layers ;)
  12. stratoboomer

    REX WORLDWIDE AIRPORTS - NEWS UPDATES

    Thanks for the update. Sounds like it's time to hire more developers and expand the business. This could be a good thing...grow the corporation and sell more licenses. Keep up the good work! Bruce L.
  13. hbarnsteiner

    ANSWERED REX Essential+overdrive

    hallo,bin mir keiner schuld bewußt habe es rechtmäßig gekauft ob das bei mediamarkt oder saturn war, weiß nach sovielen jahren nicht mehr..............
  14. rstough

    ANSWERED REX Essential+overdrive

    Having purchased the product second hand is a violation of the EULA. We are not able to guarantee support for the product.
  15. rstough

    WEATHER FORCE - NEWS UPDATES

    We have to complete the Technical Update 2.1 for Sky Force. Weather Force will be included in the Creative Update 1 for Sky Force. We are starting work on this now.
  16. rstough

    REX WORLDWIDE AIRPORTS - NEWS UPDATES

    First, we hear our customers each time they express their frustration over delays and releases dates not being met. Let me remind everyone we are a small firm. We do not have 20+ developers working for us so we have to prioritize our work. Let me address Worldwide Airports: 1.) The original version for FSX, FSX Steam, and P3D 1 to 3 took 2 YEARS to develop. The product as it stands works for those sims. 2.) When P3D v4 was released we had to redo ALL the textures, which is the core of the product. So what you are talking about is redoing what 2 years to develop all over again. What that entails is fixing the texture, putting it into the sim and seeing if that fixed it. If not we have repeat that process until the texture is complete and ready. There are 15 GIGS of textures. That just doesn't happen overnight. Just as a reminder WE ARE NOT OBLIGATED to make a product work for the next simulator. There is no written law that states we have to support the next version of a simulator. This has been assumed and it is not right to place this demand on developers. In reality, we should charge a fee for the update and the man hours, but we are giving this as a FREE update to all customers. Where things stands now, we are about to finish the third cycle of beta testing. This included not just our beta team, but also our Insider Program. Provided there are no major issues our next step will be to prepare the product for deployment. Let me now address the delay in other products: The consistent updates to Prepar3D has put a lot of extra work on our team that was never there 5 years ago. Also, we originally only had 1 product to update in the past. Now we have: REX 4 Texture Direct REX 4 Soft Clouds REX 4 Weather Architect WX Advantage Radar REX Worldwide Airports REX Sky Force This doesn't include the new products we currently are developing. So having these many products to keep up to date with a small team can be quite a challenge. So some are asking why has it taken so long for SIMAIR and some other things to get done. It is because every time there is a change in a sim, each one of these products has to be re-tested. Then if something needs to be fixed we have to drop what we are working on and fix it. I am not writing this to sound like we are victims here, but to merely communicate our perspective. Our goal is to satisfy our customers, but understand we have limited resources and things cannot happen overnight.
  17. ArJuna

    Support Verification

    REX Store WX Advantage Radar Order reference is : TGGZSAUXF
  18. roan2004

    Support Verification

    SimMarket 1681548 - REX - REX Essential PLUS w/OverDrive FSX P3D 1681504 - REX - SOFT CLOUDS FSX P3D
  19. I can understand the frustration! To be honest for those consumers that are frustrated that's well in their right to be. I don't think its right to shoot down a person's opinions based upon what others may think and feel. All in all, I think the frustrations expressed were said and done in good taste. Also, these are forums so everyone has a right to express an opinion. REX support I thank you for all that you do. I know its many things that go on behind the scenes that we as the general public may not be aware of. Keep up the good work, and please keep taking my money on your great products.
  20. superstrike03

    Support Verification

    REX 4 Texture direct with soft clouds from simplanet
  21. REX Support

    REX WORLDWIDE AIRPORTS - NEWS UPDATES

    Allow me to address some of the points that have been brought up here - I know I can't necessarily address everything, since I am catching up on this thread after not seeing it for a while. The update is indeed much later than we would have liked. Honestly one of the primary delays was the Sky Force TU2, which also took far longer than expected due to having to rewrite the program, etc. Not to mention, as discussed before, that every texture had to be redone individually for P3D v4 compatibility. I am aware, as of course are Reed and Tim, that we have not always met our deadlines. We try to be transparent about what's going on and why it's taking longer, but many of the technical obstacles are protected by NDA so we have to be cryptic sometimes. It's not because we don't care about you, but we have to honor our agreements and protect our trade secrets. I am sure most of you can understand this. This is not to say we have not made mistakes. Could we have handled things differently? Sure. We live and learn, and we'll own up to our errors. We are always trying to improve our development, testing, and customer support procedures so we can get you a better product and a better experience. And we are committed to continuing to improve those things. Lastly, about the product itself: the required fixes truly are minor in scope. The bulk of the development work is done (the textures work), and we are testing now not only with our beta team but the Insider Program as well. We're hoping this may be the final build, provided nothing else comes up.
  22. timest999

    Support Verification

    Which REX product and which store was it purchased at?
  23. Markus86

    Support Verification

    Good Morning :-) FSS REX 4 Texture Direct: #FSS0522174 FSS Soft Clouds: #FSS0345169
  24. Motormike

    Support Verification

    Michael Franz Simmarket #1835511 26.04.2018
  25. Passive

    Support Verification

    Hello, a post for verification. REX store Order Reference CVWGJKINV - placed on 07/18/2018 Aaron
  26. springal

    Support Verification

    Verification request. Order No. FSS0138683 Thanks
  27. xbelv

    Support Verification

    posting for verification thanks order reference #LSLPKONCS
  28. kodaryu

    Support Verification

    simmarket 1864793 SF3D
  29. superstrike03

    Support Verification

    REX FSX Order 205532934407
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